Have an electrical emergency? Give us a ring at (808) 868-6035. We’re available 24/7/365 for emergency electrical service calls.

DA POWER RATES,TERMS & CONDITIONS:

 

DA POWER RATES: 

 

When you schedule a Service Call, you unconditionally agree to the following fee schedule and terms.

 

REGULAR BUSINESS HOURS

Monday – Friday from 8:00AM to 4:00PM and subject to availability.

 

Minimum Service Call Fee = $250

The Minimum Service Call Fee shall apply as follows:

 

  SINGLE TECHNICIAN: Any one (1) technician job for up to TWO (2) hours (inclusive of driving to the job site time) shall be charged at the Minimum Service Call Fee. Any additional time over TWO (2) hours shall be charged hourly at $125 per hour per technician.

Or

TECHNICIAN + HELPER:  Any one (1) technician + one (1) helper job for up to ONE (1) hour (inclusive of driving to the job site time) shall be charged at the Minimum Service Call Fee. Any additional time over one (1) hour shall be charged hourly at $125 per hour per technician and $65 per hour per helper

 

MATERIALS: All costs of materials used to complete the job will be included on the invoice, such costs will include a 15% markup.

 

AFTER REGULAR BUSINESS HOURS

Anytime on Weekends, Christmas, Thanksgiving, New Year’s Eve &  Day and any service from 4:00pm to 8:00am and ANYTIME service is required and scheduled in less than 24 hours.

 Emergency Call Fee = $450

The Emergency Call Fee shall apply as follows:

 

SINGLE TECHNICIAN: Any one (1) technician job for up to TWO (2) hours (inclusive of driving to the job site time) shall be charged at the Emergency Call Fee. Any additional time over TWO (2) hours shall be charged hourly at $250 per hour per technician.

Or

 TECHNICIAN + HELPERAny one (1) technician + one (1) helper job for up to ONE (1) hour (inclusive of driving to the job site time) shall be charged at the Emergency Call Fee. Any additional time over one (1) hour shall be charged hourly at $250 per hour per technician and $130  per hour per helper

 

MATERIALS: All costs of materials used to complete the job will be included on the invoice, such costs will include a 15% markup.

 

DA POWER TERMS & CONDITIONS

GENERAL TERMS & CONDITIONS:

No Show Customer:

  • If you schedule a call and no customer or representative of the customer is at the job site, a Minimum Service Call Fee of $250 or an Emergency Call Fee of $450 shall be invoiced and due within 7 days of the customer no show.

 

Payments:

  • Hours will be charged full fraction and Hawaii GET (4.166%) shall be applied.
  • Upon completion of Service Call, an invoice shall be transmitted and payment is DUE UPON RECEIPT of invoice.
  • Payment not received within 7 days of receipt of invoice shall be charged a penalty of 10% per month, until paid in full
  • We accept checks, direct deposit, and credit cards
    • Checks and direct deposit generate ZERO fees
    • Credit card payments shall be charged a 3.5% processing fee

 

Materials:

  • All costs of materials used to complete the job will be included on the invoice, such costs will include a 15% markup.
  • Any additional unopened materials will be returned, and credits will be applied.
  • Technicians picking up material will be on the hourly fee schedule while shopping and delivering materials to the job site.

 

Permits:

  •   In the event permits are required, customers may withhold 5% of the total invoice cost, until permits are finalized. Upon completion of permit, the final payment is due within 7 days.
  •   In the event permits are required and DENIED due to the work of a 3rd party hired by Customer, no withholding shall be allowed and immediate final payment is due.

 

Warranty:

  • Da’ Pawer LLC will provide a 1-year warranty on craftsmanship and parts provided by the same.

 

Da Power’s Warranty of Good Faith Service and Consistent Professionalism

Every Da Power technician writes detailed daily reports of the work performed on each job. A manager then checks and approves the hours. Every hour expended is checked before being included on a Customer invoice. Our goal is to give each Customer an understanding of their job’s progress and the tasks completed. Complete Transparency with our Customers is the key to the success of our business.