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DA POWER RATES: Transparent & Fair Pricing

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We’ve structured our pricing for clarity, fairness, and value.

 

1. Hourly Rates

  • Lead Electricians: $150/hour
  • Helpers: $80/hour
  • Master Electrician/Owner: $200/hour
  • Billing begins when our electrician departs for your location and ends upon job completion.
  • Regular scheduled jobs: One-way travel time is billed.
  • Technician location varies: The previous job location of each technician is not always predictable. While we make every effort to efficiently schedule service locations, customer requests and availability sometimes result in a technician traveling from a more distant job, which may increase the travel charge.
  • Team Composition & Efficiency: At Da Power Electric, our standard team includes a lead electrician and a helper. This industry practice ensures efficiency, safety, and quality work. While some tasks may not require a helper, most do, and we cannot send them home between jobs. To maintain scheduling efficiency and seamless service, our helpers accompany the lead electrician on every call. We share this for transparency and to prevent misunderstandings.

 

2. No Service Call Fees

No minimum service call fee—billing is based solely on actual time and materials used.

 

3. Materials & Warranty

  • A 20% markup on materials ensures a 1-year warranty on all company-supplied materials, covering labor and replacement costs.

 

4. Additional Services (Billed Time Applies)

  • Debris removal: All labor for removal and disposal.
  • Administrative tasks: Time spent on necessary paperwork and coordination.
  • Drive time:
    • Regular business hours: One-way travel time billed.
    • Emergency service: Two-way travel time billed.
  • Material procurement: Drive time and time spent at the supplier for material pickup are billable.

 

5. After-Hours & Emergency Rates

  • Lead Electricians: $300/hour
  • Helpers: $160/hour
  • Billed from departure to return (includes two-way travel time).
  • Emergency service applies when a customer requires service either outside regular business hours, when we do not have availability, or when an issue poses an immediate danger and must be addressed urgently.
  • If an emergency is requested during regular business hours and a technician must be pulled from a scheduled job, two-way driving time will be billed.
  • Technician location varies: We operate with a rotating on-call system, and our technicians are spread across the island. The location of the responding technician is unknown until dispatch, which means travel time may vary depending on their current position.

 

6. Assessment Service

  • Fixed Fee: $200 + tax (refundable upon project acceptance).
  • An electrician visits the site to evaluate the job and provide pricing options.
  • This is not a troubleshooting or diagnostic service. Troubleshooting is billed at Time & Materials (T&M) rates.

Terms & Conditions

Cancellations & No-Shows

  • Within 24 hours: $300 penalty.
  • No-show/unavailability: $300 penalty ($600 for emergency calls).

 

Payments

  • Due upon receipt. 10% late fee applied after 15 days, increasing every 30 days.
  • Invoices are issued post-service with immediate payment required.
  • Accepted payments: Checks, direct deposits, credit cards.

Outstanding Invoices

  • Services suspended for unpaid balances.
  • Services resume upon full payment.

Materials

  • Billed at cost + 20% markup.
  • Returns/credits only for unused, unopened materials.
  • Time spent on material acquisition and delivery is billable.

Permits

  • Electrical permits required per Hawaii regulations.
  • Permit filing fee: $200 plus applicable authority charges.

 

Warranty

  • 1-year warranty on craftsmanship and company-supplied materials.
  • If an issue is unrelated to our work or materials, standard rates apply.

 

Commitment to Transparency

  • Upon receiving a warranty claim, we will dispatch a technician to assess the issue.
  • If the problem is determined to result from defective materials or workmanship covered under our warranty, all necessary repairs will be completed at no cost to you.
  • If the issue falls outside the scope of our warranty, the service visit and any related work will be billed according to our standard pricing policies.
  • All technician reports undergo a thorough review to ensure accuracy and fairness in billing.
  • We utilize a GPS tracking system on all technicians to verify service times and ensure billing is precise and transparent.
  • Open communication on job progress and charges.

 

Customer Engagement

  • We encourage questions, clarifications, and open communication.

 

 

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We appreciate your trust in DA Power Electric and look forward to serving you!